DHL Express

General Information

With a presence in over 220 countries and territories across the globe, DHL has one of the most extensive international networks in the world. The DHL Express division is a global market leader in door-to-door courier services. We are proud to offer three premium DHL Express services: DHL Express Worldwide, DHL Economy Select and DHL Domestic Express.
Please see the table below for an at-a-glance comparison of the DHL services we offer:

ServiceSuitable for:InformationUKEuropeRest of
  • Documents
  • Parcels
  • Pallets
Premium worldwide express service
by air to more than 220 countries and
  • Documents
  • Parcels
  • Pallets
Highly economical road-based
service to 30 European destinations
and territories
  • Documents
  • Parcels
  • Pallets
UK delivery by the end of the next
working day

*You can access more accurate transit time estimates by entering your collection and delivery postcodes here.
DHL also publish an overview of transit times per country and service. You can access it here.

Size and Weight Restrictions

Restrictions may vary depending on the destination of your shipment. The following information is provided as a general guide:

  • Maximum dimensions per item: 120 x 120 x 150 cm high
  • Maximum recommended weight for parcels: 70 kg (DHL are often flexible as to maximum weight, but please be prepared to assist drivers with parcels weighing more than 31.5kg)
  • Maximum weight for palletised goods: 1000kg

Volumetric Weight

Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.
Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.
DHL Express Worldwide and DHL Domestic Express calculates volumetric weight on import services from countries outside of the EU, by multiplying the three dimensions of your parcel together and dividing by 5000.
For example:

ServiceParcel WeightActual WeightDimensionsDivisorVolumetric WeightChargeable Weight
10kg10kg50 x 30 x 20cm50006kg10kg
10kg10kg50 x 60 x 40cm500024kg24kg

DHL Economy Select calculate volumetric weight by multiplying the three dimensions of your parcel together and dividing by 4000. The above calculations would apply however the ‘divisor’ in the calculation would be 4000.


Remote Area
Applied when the delivery destination is defined as remote (e.g. islands, highlands
or other postcodes that are difficult to serve). Please check the DHL Remote Area
database to see if your delivery address will be affected.
£16 per
Over Weight
Applied to any piece in a shipment over 70kg in weight£22 per
Over Sized
Applied to packages with a single dimension in excess of 120cm or to pallets with a
base dimension in excess of 120cm
£16 per
Administered if any part of the delivery address requires amendment£9 per
Admin charge administered for billing customs duties and taxes to the shipper rather than the receiver£16 per

Please note that any surcharges on deliveries to EU countries are subject to VAT.

Prohibited Items

  • Our list of hazardous, prohibited and owner’s risk items is available here.
  • For up-to-date information specific to DHL, please check their prohibited items page Please note that prohibited items are subject to vary depending on your delivery destination.
  • If you’d like advice on whether or not your items are prohibited, please contact us via email or telephone +44 (0) 333 0144 055, Mon – Fri: 9:00 – 17:00 Sat : 10:00 – 15:00.

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