What we do with your personal data.
Any personally identifiable data you submit to us is retained for the following purposes:
• Fulfilling our courier, airfreight or sea freight services.
• We retain this data for your reference and for legal and regulatory purposes, including claims and payments.
• Sending important updates, news and special offers via email, or requesting and collecting customer feedback in order to improve our website and services. You can change your communication settings at any time by just giving us a call.
What kinds of visitor data do we collect?
When you visit our website, we collect data that is not personally identifiable including your IP address, operating system and browser. This information is aggregated to record general location, number of visits, average time spent on site, pages viewed, etc. We use this information to monitor and improve our website and services.
Can we delete personal data when requested?
Yes we can remove data for individual orders older than 12 months. We can permanently delete the delivery address and receiver details from our system.
You will need to be the account owner with Full Access to request this action or tasks to be carried out. These options will not be available if your account is flagged due to ongoing claims, debit on your account, or suspected fraud or other illegal activity.
Your saved address book and payment options can also be managed via your account.
Do we share your personal data with other companies?
BDS is a freight forwarder. When you book a courier or freight service with us, we will share your full name, address and contact details with the carriers and agents involved in fulfilling your chosen service.
Your payment details are submitted securely through our payment gateway providers, PayPal.
If you have opted to receive important updates, news, special offers and customer feedback requests by email, we may share your full name and email address with Trustpilot.
We do not allow other companies to use your personal data for their own marketing purposes.
Our website may contain links to the sites of third parties. We are not responsible for the content or privacy practises of these other sites.
This Site may contain links to other sites of third parties. We are not responsible for the content or privacy practices of those other sites.